In an effort to offer the highest quality customer support, we launched our brand new customer helpdesk system.

This change was necessary due to many different issues we had with the integrated support center in the customer’s portal. As well, this new system will greatly improve customer service to our customers.

From now on, the portal’s ticketing system will redirect to our new portal and is fully integrated to support our 24/7 support system.

Please go to the New HelpDesk and REGISTER now. The new customer portal is located at:

http://helpdesk.existhosting.com

Please contact us if you have any questions regarding the new support helpdesk system.

EXIST Hosting has upgraded its hosting infrastructure and control panel system to the latest version 3.0 Patch 5.

Our software vendor recommended the upgrade for better features to our customers as well as increase stability in the infrastructure.

This brings many new and fixed features to the customers control panel.

Please contact us if you have any questions regarding this upgrade

Thank You

EXIST Hosting will be upgrading its system to the latest system upgrades and patches provided by our system integrators and control panel provider.

This will greatly improve performance on our servers as well as provide our customers with better functionality and options for their existing accounts.

This maintenance is schedule for tonight September 10 2007 at 10:30 PM EST and should last about 2-3 hours. During that time, ALL services will be operational except access to the control panel.

We will update all our customers once the upgrade is done. We will also inform you about all the added features this upgrade has brought to your account.

Please email us if you have any questions

Thank You

EXIST Hosting has successfully migrated WEB3 and WEB1 shared hosting servers from physical to virtual servers.

These servers are now part of our new hosting infrastructure which is based on VMware Virtualization Products utilizing a NAS and other products which form this new and latest hosting infrastructure.

These servers now benefit from much faster speed, reliability and scalability. We have the option to add more processing power, memory, and space on demand to those virtual servers if necessary. This greatly improves performance on these servers

This will greatly help us maintain those servers and perform maintenance as well as having a much faster disaster recovery system.

Feel free to contact us with any comments or questions.

EXIST Hosting (http://www.existhosting.com) , a leading provider in Shared, Dedicated and Colocation services announced today the addition of a GigE connection to MTO Telecom.

MTO Telecom is a leading carrier for reliable bandwidth. MTO Telecom features a full BGP redundancy offering Nlayer, Peer1 and NAC bandwidth providers. This provides our customers high level of redundancy and availability
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We are proud to introduce our new IncrediSupport customer support service. This will give our customers total peace-of-mind and 24/7 technical support.

Support is our top priority for our customers as we strive to achieve total customer satisfaction.

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EXIST Hosting has implemented the latest in EasyApps for the hosting industry. Now, all our customers benefit from having PHP/MySQL applications on their website in matter of couple clicks.

These applications consist of Blogs, CMS & Portals, Forums, Ecommerce, Support Systems, Galleries and more…

You can refer to our Web Hosting section to view all applications that were added free of charge to our packages. All our customers benefit from these packages at no additional charge.

We invite you to subscribe to our forum to post your comments and suggestions.

EXIST Hosting just implemented the latest in hosting platform technology. This new platform is fully redundant and offers a reliable, fast and secure hosting environment.

All our servers concentrate on doing ONE and only ONE task while being able to communicate with other servers, this is known as a Hosting Cluster System and it has shown to be THE MOST reliable hosting platform.

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EXIST Hosting upgraded the control panel server to the latest version of hsphere, version 2.4. This version brings many new features available to our customers. Features such as spam filtering, virus scanning, improved online file manager, new Xpressia skin, new integrated modules and much more…

All customers should now have the ability to use all the new features as we have already updated our plans and integrated the new 2.4 on all our system.

We hope you enjoy the new features. Feel free to contact us if you have any questions about this new version.