In an effort to offer the highest quality customer support, we launched our brand new customer helpdesk system.

This change was necessary due to many different issues we had with the integrated support center in the customer’s portal. As well, this new system will greatly improve customer service to our customers.

From now on, the portal’s ticketing system will redirect to our new portal and is fully integrated to support our 24/7 support system.

Please go to the New HelpDesk and REGISTER now. The new customer portal is located at:

http://helpdesk.existhosting.com

Please contact us if you have any questions regarding the new support helpdesk system.

EXIST Hosting will soon schedule an IP migration for some of our Dedicated Server customers.

This migration is done in order to introduce our new IP structure for Dedicated Servers. Each server will get a subnet of 8 IP’s (5 usable IP’s) in its own private VLAN. Servers will have their own gateway, network and broadcast address.

Customers will benefit from having 5 free IP’s with their server and being secured in their own VLAN.  This then assures each customer that none of their IP’s can be used by other customers on the same switch. This will also create a faster and more reliable network for our customers.

We will email all customers with their new IP range for the migration to take place. BOTH sets of IP’s will be available during the migration to assure NO DOWNTIME for our customers. Customers should experience a flawless IP migration with no affect on their service. Those who need more IP’s will now have 5 additional IP’s to use at no additional charge.

All customers will receive an email regarding this migration including additional details and information.

Feel free to contact us with any comments or questions.

EXIST Hosting (http://www.existhosting.com) , a leading provider in Shared, Dedicated and Colocation services announced today the addition of a GigE connection to MTO Telecom.

MTO Telecom is a leading carrier for reliable bandwidth. MTO Telecom features a full BGP redundancy offering Nlayer, Peer1 and NAC bandwidth providers. This provides our customers high level of redundancy and availability
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EXIST Hosting (http://www.existhosting.com) , a leading provider in Shared, Dedicated and Colocation services announced its new bandwidth pricing scheme for Colocation and Dedicated Servers customers.

The new pricing focuses mainly on discounted bandwidth addons and bundles customers can choose to add to their existing colo or server account.
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EXIST Hosting is proud to annouce that is has launched its new Reseller Program for Dedicated Servers

Get up to 20% discount on our regular dedicated servers monthly fees. Start earning additional revenue for your business. Partner up with an industry leader and
award-winning company in the dedicated hosting marketplace.

http://www.existhosting.com/servers/resellers.html

We invite you to subscribe to our forum to post your comments and suggestions.

EXIST Hosting is proud to annouce its partnership with CPANEL and SW-SOFT.

Customer may now choose to add CPANEL/WHM or PLESK as an addon to their dedicated server.

This will help improve our customers experience with their server and will help them manage their website and hosted applications through an easy to use interface.

For more details on those features, please refer to the following link:

http://www.existhosting.com/servers/plesk.html

http://www.existhosting.com/servers/cpanel.html

We invite you to contact us if you have any questions.

We are proud to announce INSTANT Server Setup on all our dedicated servers. When you order a dedicated server, you are guaranteed to get fast delivery of your server. We offer a Reliable, Fast and Robust network with 100% uptime guaranteed. We now offer promotion pricing on all our servers.

We invite you to subscribe to our forum to post your comments and suggestions.

EXIST Hosting is proud to annouce that is has upgraded his dedicated server features at no extra cost.

Here are the new features:

- All Hard Drives are now SATA drives.

- Our VALUE server was upgrade from a P4 2.4 GHZ to a P4 2.66 GHZ

- Bandwidth allocation went from 500 GB to 1000 GB monthly bandwidth (Budget and Value server)

We invite you to subscribe to our forum to post your comments and suggestions.

We are proud to introduce our new IncrediSupport customer support service. This will give our customers total peace-of-mind and 24/7 technical support.

Support is our top priority for our customers as we strive to achieve total customer satisfaction.

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